Hong Kong Disneyland
Hong Kong Disneyland had systems in place to adapt to community Hong Kong traditions, yet these means seemed to be partially unproductive. Why? Despite hard initiatives of managing, during 12 months there were a few difficulties Chinese language Disneyland faced to. One of the biggest problems was your Lunar New Year Holiday. It was a little while until place once administration of park did not take into account several particularities of Chinese persons consumption behaviors. This disaster led to various complaints, solution returns and, importantly, to lost customers. Analyzing this situatio, I can declare, that the main difficulty was cursory study of Chinese persons culture and habits. Disneyland management did not look at the interesting depth of Chinese language people requires. It just attempted to match a lot of obvious traditions and failed to think additional. The types of misunderstanding China habits will be following: insufficient Hong Kong-themed attractions, small park size, long queues as a result. Another issue was misconception of Chinese people relationship between each other. All their perception of strict guidelines is not the same as American. They will treat one another in different way. The cases of roughed up quests in park are the most effective examples of my personal words. Additionally , widespread tendency about Oriental cheap work force played awful joke with Disneyland administration. Thinking that employees in Hong Kong can work very difficult and for a decreased salary, government made an additional problem for itself. Various complaints of line staff and even substantial turnover added additional poor reputation for the park. To summarize, I want to state, that despite Chinese persons wants to connect to global well-known culture and distance themselves from their past collective low income and communist dictate, these folks has unique culture which should be learned as time passes by Disneyland's management.